PACS DeskCall(656) 222-1147

Teleradiology IT support

IT support for remote radiology reading.

Remote radiologists lose time to slow connections, studies that load late, and worklists that don't match across sites. We set up reading stations and remote access, test the whole reading workflow before handoff, and keep it working.

Reading stations, remote access, worklists and dictation

Home reading stations

Workstations and diagnostic displays set up, with the display calibration workflow you use, tested and documented for each reader.

Network and VPN

Bandwidth and latency checked against real study loads, secure remote access, and slow image loading traced to its cause.

Multi-site worklists

One worklist across facilities and PACS, so radiologists read without switching systems.

Dictation and voice recognition

Dictation set up with the viewer and microphones, and reports delivered back to the RIS and EHR.

Security and access

Accounts, multi-factor login and least-privilege access, documented.

Tested before the first shift

The whole workflow checked end to end: log in, open the worklist, load a study with priors, dictate, sign.

How it goes

  1. 1

    Map the setup

    Sites, PACS, readers and where they read from.

  2. 2

    Fix the weak links

    Network, workstations, worklists and dictation, in order of what costs the most reads.

  3. 3

    Keep it running

    Ongoing support, or a one-off project.

Experience behind it

From Felix Garcia's work before PACS Desk:

Who you're working with

Questions

Are you a teleradiology reading service?

No. We're IT and software, not radiologists. We keep your readers' tools, networks and systems working.

Can you support readers in other states?

Yes. We work remotely with groups anywhere in the US, and travel on site when a setup needs it.

Can you set up a new remote reader end to end?

Yes: workstation, displays, network access, PACS and worklist accounts, and dictation, tested before their first shift.

Readers losing time?

Tell us how your group reads today and what keeps breaking.

Send us a note

Please don't include patient information, images or passwords. We'll set up a secure way to share those if needed.